Please note that products will be shipped on or after the scheduled shipping date.

1. Delivery times may vary depending on the purchase date and delivery area.
Shipping may be delayed due to circumstances beyond our control. Thank you for your understanding.

2. International Shipping
Our store ships products internationally via FedEx.
Shipping fees are calculated based on the destination country or region and the weight of the product.
The displayed shipping fees are calculated based on FedEx's pricing structure.

About Customs Duties and Import Taxes
If customs duties, import taxes, or other charges apply, they will be charged at the time of your order (at checkout).
*These charges are not payable separately upon receipt of the product.
*Depending on the country or region, customs duties and import taxes may not apply.

About Shipping Areas
Due to FedEx's shipping policies, we cannot ship to certain countries or regions.
For details on areas where shipping is not available, please check the FedEx official page.

About Delivery Times
International delivery times may vary depending on the destination country or region and customs clearance status.
Thank you for your understanding.

3. Please ensure that your email address is correct. It is our primary means of providing important information regarding your order. If you wish to change your purchaser information, including the email address used to complete your order, please [contact us].

4. After completing the ordering process, an order confirmation email will be automatically sent to the address you provided. This email serves as your Order Record, so please keep it and do not delete it.
If you do not receive the email after some time, please check your spam folder.
 *It may take several minutes to a few hours for the automated email to arrive. 

5. Once your order has shipped, an Shipping Notification Email containing your tracking number and other details will be automatically sent to you. Please check your email. 

6. To promote paperless operations, our store does not issue or include a packing slip with your order. Thank you for your understanding. 

7. We do not offer exchanges except in cases of product defects upon delivery. 

8. If you have any other questions, please [contact us]. 

Thank you for your understanding and cooperation.